Privacy Policy

1. Introduction

This Privacy Policy explains how Bright Environment Ltd, trading as Develop AI Solutions ("we", "our", or "us"), collects, uses, discloses, and protects your personal information, in accordance with the Privacy Act 2020 (New Zealand).

We are committed to safeguarding your privacy when you interact with our AI-powered services, including our website chatbot and contact form.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Contact details: Your name and email address
• Messages: Information you submit via our chatbot or contact form
• Device and usage data: IP address, browser type, operating system
• Security data: Google reCAPTCHA verification tokens

3. How We Collect Information

Information is collected:

• Directly from you when you use our chatbot or fill out a form
• Automatically through cookies and system logs
• Through third-party services including:
  • Google reCAPTCHA Enterprise
  • OpenAI API
  • Resend Email Service

4. Why We Collect Your Information

We collect personal data in order to:

• Respond to your inquiries and service requests
• Provide AI-generated assistance
• Improve the reliability and performance of our services
• Protect our systems against misuse or fraud
• Comply with New Zealand law

5. Sharing Your Information

We only share your information with:

• OpenAI for processing chat content
• Google for reCAPTCHA validation
• Resend for securely sending email responses

These providers maintain their own privacy and security practices aligned with international standards.

6. Data Storage and Security

All information is stored securely using encrypted services and access controls. We retain personal information only as long as necessary for the purposes outlined and in compliance with New Zealand's privacy legislation.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access and correct your personal information
• Request deletion of your data where appropriate
• Make a complaint to the NZ Privacy Commissioner

To exercise your rights, contact us via the details below.

8. Cookies and Tracking

We use essential cookies to support functionality and monitor service usage. No marketing or advertising cookies are used.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page with an updated effective date.

10. Contact Us